Terms of Use
Last updated: April 2026
By using toma.house you agree to these terms. They're short because they should be.
Who we are
This website is operated by TOMA Group Ltd, a company registered in England and Wales (company number 17129116). Our registered address is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. TOMA Group Ltd is the data controller for the personal data described in these terms and in our Privacy Policy.
The website
The website provides information about TOMA and allows you to submit a membership application. We make reasonable efforts to keep the site accurate and available, but we do not guarantee this. Access may be suspended or restricted at any time, including for maintenance or matters beyond our control.
Information on the site is for general information only and is not advice.
Applications
Submitting an application does not guarantee membership.
We review applications at our discretion. We are not obliged to give reasons for acceptance or rejection.
By submitting an application, you confirm that:
the information you provide is accurate
you are at least 18 years old
you consent to us processing your personal data as described in our Privacy Policy.
Membership
4.1 Membership Fees and Recurring Payments
If accepted, you will become a member on the terms set out below.
Membership is subject to a recurring monthly fee, at the rate confirmed when your application is accepted. By accepting membership, you authorise us to take automatic monthly payments from the payment method you provide until you cancel your membership in accordance with these terms.
Membership is subject to a recurring monthly fee, at the rate confirmed when your application is accepted. By accepting membership, you authorise us to take automatic monthly payments from the payment method you provide until you cancel your membership in accordance with these terms.
4.2 Minimum Term
During this period, the monthly fees remain payable and you may not cancel.
4.3 Cancellation After Minimum Term
After the minimum term, you may cancel at any time by:emailing hello@toma.house, or using any cancellation method we make available
Cancellation will take effect at the end of your current billing month, after which no further charges will be taken.
4.4 Cooling‑Off Period (Statutory Right)
If you are a consumer, you have a legal right to cancel your membership within 14 days of acceptance.If you choose to access any member‑only services during the 14‑day period, you agree that:
the membership will begin immediately, and
you will lose your statutory right to cancel once the services have been provided
If you cancel within the cooling‑off period:
before accessing services → full refund
after accessing services → we may deduct a pro‑rata amount for the period used
4.5 Payment Issues
If a payment fails, we may attempt to take payment again. If payment cannot be collected, we may:
suspend your access, and/or
end your membership
Fees owed during the minimum term will remain payable.
4.6 Conduct
We may revoke membership if a member’s behaviour is inconsistent with the values of the house or if they breach these terms.Where we revoke membership during the minimum term due to a serious breach, no refund will be given.
Your content
When you submit written answers or optional photos as part of your application, you grant TOMA Group Ltd a non‑exclusive, royalty‑free licence to use that content for reviewing your application and administering your membership.We will not publish your application answers publicly without your explicit permission.
Intellectual property
All content on this website - including text, design, layout, graphics, and the TOMA name - belongs to TOMA Group Ltd or our licensors.You may not copy, reproduce, or distribute any part of the site without written permission.
Links to other websites
This site may link to third‑party websites.We do not control and are not responsible for those sites. A link does not imply endorsement.
Limitation of liability
Nothing in these terms excludes liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
To the fullest extent permitted by law, we are not liable for:
indirect, incidental, or consequential losses
loss of data
damage to your device arising from use of the site
business losses of any kind
Changes to these terms
We may update these terms from time to time. Changes take effect when posted. Continued use of the site or your membership after an update means you accept the revised terms.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be resolved by the courts of England and Wales.
Contact
Questions about these terms can be directed to hello@toma.house.